Last updated: September 15, 2025

Contents

  1. Introduction
  2. Who the Website Is For
  3. Information We Collect
  4. How We Use Information
  5. How We Share Information
  6. Cookies & Tracking
  7. Your Privacy Rights
  8. Data Security
  9. Changes to This Policy
  10. Contact Us

Introduction

CareReview, Inc. (“CareReview,” “we,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and your choices. By using our website (www.carereview.com) or related services (the “Website”), you agree to this Privacy Policy.

This policy applies to information we collect through the Website, portals, email, or other communications. It does not cover:

  • Third-party websites or apps linked to/from our Website.
  • Protected health information (PHI).
  • Publicly available government records.
  • De-identified or aggregated data.

We may update this Policy. Continued use of the Website means you accept any changes.

Who the Website Is For

  • Our Website is for business clients and partners, not individual consumers.
  • We do not knowingly collect personal data from children under 18. If we learn we have, we will delete it.

Information We Collect

We may collect:

  • Identifiers: name, email, address, phone number.
  • Business information: company affiliation, role, inquiries, and referrals.
  • Technical details: IP address, browser type, device info, and cookies.
  • Usage details: how you interact with the Website.

We collect information:

  • Directly from you (e.g., forms, emails, portal submissions).
  • Automatically (e.g., cookies, logs, analytics).

How We Use Information

We use information to:

  • Provide and improve the Website and services.
  • Respond to your inquiries and fulfill requests.
  • Communicate about accounts, updates, and changes.
  • Meet contractual, legal, or regulatory obligations.
  • Protect our rights, safety, and security.

How We Share Information

We may share information:

  • With affiliates, contractors, and service providers under confidentiality agreements.
  • In business transfers (merger, acquisition, restructuring).
  • As required by law, regulation, or legal process.
  • To protect CareReview, our clients, or others from fraud or harm.
  • With your consent.

We do not sell personal information.

Cookies & Tracking

We use cookies to:

  • Improve functionality and performance.
  • Remember preferences.
  • Analyze traffic and usage.

You can control cookies in your browser, but some Website features may not work properly without them.

Your Privacy Rights

For California Residents (CCPA)

You have the right to:

  1. Request details on what personal information we collect, use, or disclose.
  2. Request deletion of your information (subject to legal exceptions).
  3. Opt out of the sale of information (we do not sell).
  4. Exercise your rights without discrimination.

To submit a request:

We will verify your identity before fulfilling requests. Authorized agents may act on your behalf with proof of permission.

Data Security

We use safeguards including TLS encryption, firewalls, and secure servers. However, no system is 100% secure. You are responsible for keeping your login credentials confidential. Use of the Website is at your own risk.

Changes to This Policy

If we make significant changes, we will post a notice on our homepage. Please check back periodically for updates.

Contact Us

For questions or privacy requests: